REFUND POLICY

Effective Date: 01 January 2025

1.Booking Cancellation by Customer

We understand that plans can change. Our cancellation and refund terms are designed to be as fair and flexible as possible.

• More than 7 days before service date: 100% refund
• 4–7 days before service date: 50% refund
• Less than 3 days before service date or No-show: No refund

Note: All refunds are subject to a processing fee of [Insert Fee or % if applicable].

2.Changes to Bookings

• Changes made at least 72 hours before the service date are allowed without penalty (subject to availability).
• For changes made within 72 hours of service, a change fee may apply or may not be possible.

3.Cancellations by the Company

If we are unable to provide the booked service due to unforeseen circumstances (e.g. weather, vehicle issues, force majeure), you will receive:

• A full refund, or
• The option to reschedule or select an alternative service.

4.Refund Process

• Refunds will be processed within 7–14 business daysto the original method of payment.
• We will notify you via email once the refund has been issued.

5.Contact for Refunds

Email: ccholidays128@gmail.com

Phone: +6016-6688 241